Privacy Policy

At Lantern Equiholt, protecting and responsibly handling your personal information is a top priority. We process data transparently, for well-defined purposes, and in line with applicable data protection laws. This Privacy Policy explains what information we collect, why we collect it, how long we keep it, and the measures we take to keep it secure.

1. Data Controller

The operator of the Lantern Equiholt website and platform is the controller responsible for processing your personal data. Relevant contact details and company information are available on this website. If you have privacy questions, you may contact our data protection team.

2. Information We Collect

We only collect and process information necessary to provide our services, comply with legal obligations, and keep the platform secure. This may include:

Identity information: first name, last name, and date of birth for age and identity verification purposes.
Contact information: email address, telephone number (if provided), country of residence, and postal address where applicable.
Account and transaction information: payment details, deposits, withdrawals, and transaction history.
Technical and usage information: IP address, browser type, device details, access times, and system log data.
Verification documentation: ID documents, proof of address, or other materials required for KYC and AML compliance.

We generally do not collect special categories of personal data, such as health details or religious beliefs, unless legally required or explicitly authorised by you.

3. How Information Is Collected

Your information may be collected through several secure channels:

Directly from you, for example during registration, profile updates, document verification, or when contacting support.
Automatically via cookies, server logs, analytics tools, and device information while you use the platform.
From trusted third parties, such as payment providers, identity verification services, or social login providers when you opt to use them.

4. Purposes of Processing

We process your personal information only for legitimate and clearly defined purposes:

Creating, managing, and maintaining your user account and access to platform features.
Processing and securing deposits, withdrawals, and payment-related activities.
Providing customer support and responding to enquiries.
Complying with legal and regulatory obligations, including KYC, AML, and tax-related requirements.
Maintaining platform security and preventing fraud, abuse, or unauthorised access.
Improving platform performance, functionality, and user experience.
Providing marketing communications and updates where you have given explicit consent.

5. Legal Basis for Processing

Performance of a contract or steps taken before entering into a contract.
Compliance with legal obligations, including anti-money laundering and regulatory requirements.
Legitimate business interests, such as maintaining platform security, reliability, and operational stability.
Your explicit consent, for example when receiving marketing communications or using optional platform features.

6. Sharing of Information

Your information is shared only when necessary and exclusively with carefully chosen service providers and partners:

Payment service providers and banking institutions for transaction processing.
Specialised providers assisting with identity verification and compliance checks.
Technology and cloud service providers operating under appropriate data processing agreements.
Analytics and security service providers that, where possible, use anonymised or pseudonymised information.
Professional advisors such as legal or tax consultants where required.
Regulatory authorities, courts, or law enforcement agencies when legally obliged.

We do not sell, rent, or otherwise transfer your personal information to third parties for commercial purposes.

7. International Data Transfers

Some service providers, like cloud hosting or analytics partners, may operate outside your jurisdiction. When international transfers occur, we use safeguards such as standard contractual clauses or other recognised mechanisms to ensure adequate protection.

8. Data Security

We implement comprehensive technical and organisational measures to protect your information:

Encrypted data transmission using modern security protocols such as TLS 1.3+.
Strong encryption of sensitive information at rest using technologies like AES-256.
Regular security assessments, penetration testing, and independent reviews.
Continuous monitoring for suspicious activity and potential security threats.
Strict access controls and role-based permissions for authorised personnel.
Segregated safeguarding of client funds through regulated financial partners.

Although no security system can guarantee absolute protection, we continuously work to minimise risks and maintain a high security level.

9. Data Retention

Personal information is retained only as long as necessary to fulfil the purposes described in this Policy or to meet legal requirements:

For the duration of your active account and contractual relationship with us.
For additional periods required by tax, regulatory, or legal obligations.
Until consent is withdrawn where processing is based solely on your consent.

When information is no longer needed, it is securely deleted or permanently anonymised.

10. Your Rights

Subject to applicable law, you may exercise the following rights regarding your personal information:

Request access to the information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information where legally permitted.
Request restriction of processing in certain circumstances.
Receive your information in a structured, commonly used, machine-readable format.
Withdraw previously granted consent at any time.
Submit a complaint to a competent data protection authority.

11. Cookies and Similar Technologies

We use cookies and similar technologies to ensure platform functionality, analyse usage, and improve user experience. Essential cookies are always active, while analytics and marketing cookies require your consent. More details are in our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to legal, regulatory, or operational changes. The latest version will always be on the website. Where significant changes occur, we may notify you by email or platform notifications.

13. Privacy Contact Information

If you have questions about privacy, this Policy, or exercising your rights, please contact us by email at [email protected] or via the website contact form. We will review your request and respond as promptly as possible.